We implement the professional 3-2-1 Backup Strategy for all our residential clients. Relying on a single external hard drive or just "the cloud" is a single point of failure.

To truly protect your data, you need:

• 3 Copies of your data: The original files on your computer, plus two backups.
• 2 Different media types: For example, one backup on a Local NAS (Network Attached Storage) or encrypted external drive, and one in the cloud.
• 1 Copy off-site: If the worst happens to your home (fire/flood/theft), your data stays safe in a secure, encrypted UK-based data center.

The Kent-ITS Standard: We don't just sell you a drive; we set up Automated Syncing. Whether you use a Mac (Time Machine) or Windows, your photos and documents back up in the background without you having to remember to "plug something in."

In all our security installs, we provide Power Backup (UPS) to ensure the system stays online during a cut. For our enterprise Paxton systems, we use dedicated Net2 PSUs with battery backup. Depending on fire regulations and your specific needs, we configure locks as Fail Safe (open on power loss) or Fail Secure (stay locked). All our systems include a fire alarm integration to automatically drop power to locks during an emergency, ensuring a safe exit path."