Pay-As-You-Go Support
For home users, we offer a straightforward pay-as-you-go service, providing professional IT support when you need it — without contracts or ongoing commitment.
Whether it’s a failing computer, a system rebuild, or help setting up new equipment, each job is approached properly, with the aim of resolving the issue reliably rather than applying temporary fixes.
Typical Services & Pricing
The following reflects common domestic work. If you’re unsure what you need, we’re happy to advise before any work is carried out.
Domestic support is provided as a separate service stream. It is delivered with the same engineering discipline used in commercial systems, but scoped for individual users rather than infrastructure environments.”
| Service | Description | Price (inc. VAT) |
| System Rebuild (Windows Installation) | Clean Windows installation including drivers, updates, and basic configuration. | £72 |
| Storage Replacement (HDD / SSD) | Replacement of existing drive with new storage device and system setup. | £108 |
| Drive Cloning / Migration | Transfer of an existing system to a new drive (where the source drive is stable). | £102 |
| Data Transfer (Files Only) | Transfer of documents, photos, and user data between systems or storage devices. | £60 |
| General Setup & Configuration | Broadband, Wi-Fi, printers, email, and new device setup. | From £54 |
| Fault Diagnosis & Repair | Investigation of system issues with clear explanation and recommended solution. | From £66 |
All prices include VAT. Hardware is not included unless stated.
Important Notes
- Software licences (including Windows) are not included
- Data recovery from failed drives is not part of standard services
- Additional work will always be discussed before proceeding
- Severely faulty systems may require specialist recovery options
A Proper Approach to Home IT
Even in a domestic environment, systems still need to be handled correctly.
Where faults are not immediately obvious, time is taken to identify the underlying cause — helping to avoid repeat issues and unnecessary expense.
Business Systems & Ongoing Support
If you are a business user, or require ongoing support, system design, or integrated IT and security solutions, please refer to our business services section.
Get in Touch
If you’re unsure what you need, feel free to get in touch.
We’ll give you a clear, honest assessment — and the most sensible way forward.